APEX FOOT HEALTH & WELLNESS
RETURN POLICY & STANDARD TERMS AND CONDITIONS OF SALE
NO HASSLE RETURNS
If for any reason you are not completely satisfied with your Apexfoot.com order, you may return your merchandise within 30 days from the date of purchase.
- To place an online return go here.
Our returns department will contact you with a return authorization number and shipping label. Please return merchandise in its original box if possible and include the provided return slip with returns instructions. Unfortunately, we cannot refund your original shipping charge.
Please allow two weeks for your return to be processed. You will receive an email when your return has been processed. A credit should appear on your credit card within two billing cycles.
If you return unworn merchandise after the 30-day period or within 30 days of purchase, we will offer you a merchandise credit to use toward your next purchase. No refunds are available for merchandise returned after the 30-day period.
If you suspect a defect on worn merchandise, the merchandise must be returned for an inspection and a determination of eligibility for a refund or merchandise credit.
Please call 800-252-2739 between the hours of 8:30 a.m. and 5:30 p.m. EST, Monday through Friday for further instruction on returning defective merchandise.
Warranty: Apex warrants that upon delivery the Goods will be free from defects in material and workmanship under proper and normal use. Goods shall be considered “defective” if the defect materially impairs the value of the Goods for their intended use to the customer. Apex further warrants that all Goods and services will be produced and furnished in accordance with applicable laws and regulations.
Remedies: In accordance with the terms of the limited warranty stated above (“Warranty), Apex will repair or replace any defective Goods, in Apex’s sole discretion, provided that notice of the defect is received by Apex within ninty (90) days of the appearance of such defect. If notice is not given within such period, any claim for breach of warranty shall be conclusively deemed to have been waived and Apex shall not be liable under this Warranty.