Apexfoot.com orders are shipped from our warehouse facility and order fulfillment center in Bayshore, NY.
UPDATE: Please be advised that due to the impact of COVID-19, UPS has suspended their service guarantee. Therefore, we are temporarily removing the option to upgrade your order to expedited shipping. We continue to offer free shipping and free returns. You may experience delays.
FREE UPS ground shipping to all U.S. addresses. Orders shipping to Canadian addresses are shipped at a flat rate of $19.50 per order. For expedited shipping and costs, please contact Apex customer service at 800-252-2739.
- Standard 5-7 Day: Free Shipping
- 3-Day Shipping: $15 Flat Rate - due to COVID-19, we are temporarily suspending this option.
- Expedited-Next Day: UPS Published Rate (Varies Per State) - due to COVID-19, we are temporarily suspending this option.
- Canadian Flat Rate: $19.50
We gladly accept Visa, MasterCard, Discover, American Express and Paypal.
Ordering by Phone:
Please call our customer service department at 800-252-2739 between the hours of 8:30 a.m. and 5:30 p.m. EST, Monday through Friday.
Please have your credit card and ordering information readily available when calling so that we may provide you with prompt service.
Ordering on Apexfoot.com
Please remember to fill in all required fields when ordering on apexfoot.com.
We use 128-bit encryption between your browser and our server (highest level for browsers) and 1024-bit encryption between our servers and our office to retrieve and process orders.
We accept online orders 24 hours a day, 7 days a week.
Submitted orders are entered during business hours Monday-Friday 8:30 a.m.-5:30 p.m. EST. We do not ship orders on Saturdays or Sundays. Once entered, products usually ship within 72 hours.
Please see our return policy here.
How long does it take to ship an online order?
Online orders are processed and shipped within 72 hours. Depending on where you are located, estimated delivery times are 7-10 business days from purchase date. Orders placed after 2 PM EST will not ship out the same day.
How does my online order ship?
Online orders shipping to U.S. addresses are shipped via UPS. Online orders shipping to Canadian addresses are shipped via the United States Postal Service. All orders are shipped via ground service.
Additional APEX FAQ's