Apexfoot.com orders are shipped from our warehouse facility and order fulfillment center in Louisville, KY.
UPDATE: Please be advised that due to the impact of COVID-19, FedEx has suspended their service guarantee. Therefore, we are temporarily removing the option to upgrade your order to expedited shipping. We continue to offer free shipping and free returns. Due to unprecedented volume increases and limited employee availability due to the impacts of Covid-19, you may experience shipping delays.
FREE FedEx ground shipping to all U.S. addresses. Orders shipping to Canadian addresses are shipped at a flat rate of $19.50 per order.
- Standard 5-7 Day: Free Shipping
- 3-Day Shipping: $15 Flat Rate - due to COVID-19, we are temporarily suspending this option.
- Expedited-Next Day: FedEx Published Rate (Varies Per State) - due to COVID-19, we are temporarily suspending this option.
- Canadian Flat Rate: $19.50
We gladly accept Visa, MasterCard, Discover, American Express and PayPal.
Ordering by Phone:
Please call our customer service department at 800-252-2739 between the hours of 8:30 a.m. and 5:30 p.m. EST, Monday through Friday.
Please have your credit card and ordering information readily available when calling so that we may provide you with prompt service.
Ordering on Apexfoot.com
Please be advised that we’re experiencing shipment delays due to impacts associated with Covid-19 and are unable to provide an estimated shipment date for your order. Rest assured that all orders are being shipped in the order in which they were received. You will receive an email shipment notification when your order has shipped. We appreciate your patience.
Please remember to fill in all required fields when ordering on apexfoot.com.
We use 128-bit encryption between your browser and our server (highest level for browsers) and 1024-bit encryption between our servers and our office to retrieve and process orders.
We accept online orders 24 hours a day, 7 days a week.
Orders that are submitted online are entered during business hours Monday-Friday 8:30 a.m.-5:30 p.m. EST. We do not ship orders on Saturdays or Sundays.
Please see our return policy here.
How long does it take to ship an online order?
Online orders are processed and shipped within 72 hours. Depending on where you are located, estimated delivery times are 7-10 business days from purchase date. Orders placed after 2 PM EST will not ship out the same day.
How does my online order ship?
Online orders shipping to U.S. addresses are shipped via FedEx. Online orders shipping to Canadian addresses are shipped via the United States Postal Service. All orders are shipped via ground service.
Additional APEX FAQ's